Receptionist

Job brief

The Receptionist is an essential member of our team, entrusted with quickly learning and reliably performing a range of reception-related and administrative responsibilities. This role is grounded in our commitment to professionalism, confidentiality, and integrity, ensuring every duty is completed to the highest standard.

Serving as the welcoming face of our firm, the Receptionist supports both administrative and Baker Tilly teams by handling clerical work, coordinating appointments, and facilitating client interactions. Through these efforts, the Receptionist helps maintain efficient daily operations and delivers exceptional experience to all clients.

Duties and Responsibilities

• Greet and welcome clients, visitors, and staff in a professional and friendly manner.
• Manage the front desk: answer and redirect incoming calls, respond to emails, and handle general inquiries.
• Maintain appointment schedules for partners, management and other staff as required.
• Receive, log, and distribute incoming correspondence and documentation (including confidential financial documents).
• Coordinate meeting rooms, prepare materials (Food and drink), for client meetings, and manage scheduling.
• Ensure the reception area is clean, organized, and well-presented always.
• Assist with basic administrative tasks such as data entry, scanning, filing, photocopying, and printing.
• Monitor office supplies and assist in procurement when needed.
• Follow and enforce firm confidentiality policies when handling sensitive client or audit-related documents.
• Provide clerical support to audit teams during peak periods (e.g., tax season, audit deadlines).

Requirements and skills

• A minimum of Higher school certificate or school certificate
• Prior experience as a receptionist or administrative assistant, preferably in a professional services or financial environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); knowledge of accounting or audit software is an advantage.
• Strong organizational and multitasking skills.
• Professional appearance and attitude.
• Ability to maintain confidentiality and handle sensitive information with discretion.