38 CONSTRUCTION

Operational Excellence

Unlocking efficiency and performance across your operations.

At Baker Tilly, our operational excellence services focus on optimising the way your business runs. We identify inefficiencies, enhance processes, and embed best practices that improve productivity and resilience. By aligning operations with strategy, we help you achieve measurable improvements in performance, customer satisfaction, and long-term value creation. 

Our Operational Excellence services  

  • Business process review - Our experts assess your existing processes end-to-end, identifying inefficiencies and opportunities to streamline workflows. 

  • Business risk assessment - We evaluate internal and external risks that could affect performance, ensuring you have the right controls and contingency plans in place. 

  • Control environment review - Our team reviews your governance and control structures to ensure they are robust, compliant, and aligned with best practice. 

  • Internal audit - We deliver independent, objective internal audits that assess operational effectiveness and compliance, adding strategic value beyond reporting. 

  • Process optimisation - Our specialists redesign and refine processes to boost efficiency, reduce costs, and improve service delivery. 

  • Process design & implementation - From concept to execution, we create new processes that are scalable, compliant, and aligned to your business objectives. 

  • Forensic services - Our forensic experts investigate potential fraud, misconduct, or financial irregularities, providing evidence-based findings for resolution. 

  • ESG internal audit - We conduct independent ESG-focused audits that evaluate sustainability practices, governance, and controls, ensuring effectiveness and alignment with stakeholder expectations. 

  • ESG compliance audit - Our specialists assess compliance with ESG regulations and standards, helping you identify gaps, reduce risks, and strengthen transparency in reporting. 

Why choose us? 

  • Process optimisation - Our specialists use proven frameworks to streamline operations and reduce waste. 

  • Performance improvement - We deliver practical solutions that enhance efficiency, quality, and profitability. 

  • Culture of excellence - Our team embeds continuous improvement and accountability across your organisation. 

  • Cross-border capability - We leverage Baker Tilly’s global expertise to deliver operational excellence programs locally and internationally. 

Partner with Baker Tilly to transform operations and achieve excellence at every level. 
 

 

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Photo of Akilesh DEERPALSINGH
Akilesh DEERPALSINGH
Partner & Chief Strategy Officer
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