IoT Operations Technician

Technologies

Job brief

The IoT Operations Technician will work with IoT deployments across customer sites- surveying sites, installing and commissioning devices, gateway and edge equipment, verifying connectivity, and producing the field documentation the rest of the platform depends on.

 

Duties and Responsibilities 

Prepare annual business development plan and initiative

  • Conduct site surveys ahead of deployment — assess device/asset locations, mounting and power, cabling runs, panel/enclosure access, and connectivity feasibility, and produce survey reports.
  • Perform network coverage tests — measure and document LoRaWAN RF coverage (gateway placement, RSSI/SNR); identify dead zones and recommend gateway/antenna placement.
  • Install and commission devices, LoRaWAN gateways, protocol converters, and edge compute units; bring devices online and verify end-to-end data flow to the platform.
  • Integrate Modbus peripherals (RS485 / Modbus RTU) - confirm register maps, slave IDs, baud/parity, and validate readings against the device.
  • Write clear, structured commissioning reports documenting as-built wiring, device inventory and addressing, coverage results, test evidence, and sign-off.
  • Troubleshoot and maintain deployed equipment on site and remotely — diagnose connectivity, power, wiring, and device faults; perform sensor swaps, recalibration, and config changes.
  • Flag recurring field issues, document site-specific quirks, and feed improvements back to the engineering team.

 

Requirements and skills

  • Diploma or certification in electrical, electronics, automation, networking/telecommunications, or a related technical field.
    • 2+ years of hands-on field experience in a technical install/commissioning role. This does not have to be in IoT — backgrounds in building automation / BMS, MEP, industrial automation, or controls are a strong fit.
  • Fieldbus / industrial protocol familiarity — at least one of Modbus RTU, OPC-UA, or BACnet. You understand serial/fieldbus device integration: addressing, register/point maps, polling, and validating readings. Modbus RTU is preferred.
  • Networking fundamentals — IP addressing/subnetting, switches, DHCP/static config, and the use of ping/traceroute for fault-finding, and an understanding of firewall rules.
  • Ability to read and understand datasheets and technical manuals.
  • Documentation discipline — able to write clear, structured survey and commissioning reports.
  • Valid driving licence
  • Hands-on electrical/wiring competence — terminating RS485/serial and Ethernet, working safely in and around panels and enclosures.
  • Ability to read engineering drawings — wiring diagrams, single-line diagrams, and similar.
  • Direct IoT experience (LoRaWAN, edge compute / gateways).
  • LoRaWAN RF knowledge.
  • LTE-M / cellular connectivity familiarity.
  • Familiarity with metering devices (water / electricity) and pulse counters.
  • Basic Linux / command-line comfort.
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