Job brief
The IoT Operations Technician will work with IoT deployments across customer sites- surveying sites, installing and commissioning devices, gateway and edge equipment, verifying connectivity, and producing the field documentation the rest of the platform depends on.
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Duties and ResponsibilitiesÂ
Prepare annual business development plan and initiative
- Conduct site surveys ahead of deployment — assess device/asset locations, mounting and power, cabling runs, panel/enclosure access, and connectivity feasibility, and produce survey reports.
- Perform network coverage tests — measure and document LoRaWAN RF coverage (gateway placement, RSSI/SNR); identify dead zones and recommend gateway/antenna placement.
- Install and commission devices, LoRaWAN gateways, protocol converters, and edge compute units; bring devices online and verify end-to-end data flow to the platform.
- Integrate Modbus peripherals (RS485 / Modbus RTU) - confirm register maps, slave IDs, baud/parity, and validate readings against the device.
- Write clear, structured commissioning reports documenting as-built wiring, device inventory and addressing, coverage results, test evidence, and sign-off.
- Troubleshoot and maintain deployed equipment on site and remotely — diagnose connectivity, power, wiring, and device faults; perform sensor swaps, recalibration, and config changes.
- Flag recurring field issues, document site-specific quirks, and feed improvements back to the engineering team.
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Requirements and skills
- Diploma or certification in electrical, electronics, automation, networking/telecommunications, or a related technical field.
- 2+ years of hands-on field experience in a technical install/commissioning role. This does not have to be in IoT — backgrounds in building automation / BMS, MEP, industrial automation, or controls are a strong fit.
- Fieldbus / industrial protocol familiarity — at least one of Modbus RTU, OPC-UA, or BACnet. You understand serial/fieldbus device integration: addressing, register/point maps, polling, and validating readings. Modbus RTU is preferred.
- Networking fundamentals — IP addressing/subnetting, switches, DHCP/static config, and the use of ping/traceroute for fault-finding, and an understanding of firewall rules.
- Ability to read and understand datasheets and technical manuals.
- Documentation discipline — able to write clear, structured survey and commissioning reports.
- Valid driving licence
- Hands-on electrical/wiring competence — terminating RS485/serial and Ethernet, working safely in and around panels and enclosures.
- Ability to read engineering drawings — wiring diagrams, single-line diagrams, and similar.
- Direct IoT experience (LoRaWAN, edge compute / gateways).
- LoRaWAN RF knowledge.
- LTE-M / cellular connectivity familiarity.
- Familiarity with metering devices (water / electricity) and pulse counters.
- Basic Linux / command-line comfort.
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